Seminar “7 Eye-opening communication secrets to understand people better”

7 Eye-opening communication secrets to understand people better

Practical, positive, interactive and funny seminar to communicate better

Dear friends,

• Is it difficult to get clear rules, responsibilities and understanding in the communication in your team and with your clients?

• Do your colleagues respect the communication hierarchy in the company or they just create chaos?

• Does the communication makes you nervous?

• Do you lose time in handling the communication channels?

• Do you have problems with listening or do the other site have a problem listening to you?

• Do you have conflicts with clients or colleagues?

Something can be done about it! Subscribe for the seminar! 

7 Eye-opening communication secrets to understand people better

 When: 02.03.2018 (Friday) from 10.00 to 18.00

Where: Hotel Best Western Premier, Sofia

Price: 175 Euro without VAT. Price includes: training, materials, coffee pauses and lunch.

Price for early subscription till  26.02.2018 – 145 Euro without VAT

Come to the seminar and:

• Learn how to establish and have more honest communication in your team and with your clients – viruses in communication;

• Learn how to establish and have communication hierarchy in the team;

• Learn which communication tools to use with clients;

• Learn how to really listen to each other and understand with half a word;

• Learn how to avoid conflicts and how to handle conflicts – anatomy of conflicts;

• How to use the communication formula in understanding and in conflicts;

• How to give over your idea without making the other person wrong.

Program:

• Introduction;

• 4 viruses in communication which stops you to give over your communication and to be right for your idea;

• Emotional Tone Scale – how not to be negatively affected in communication when there is negative emotions; How to communicate on level where you can achieve agreement and understanding;

• Formula of understanding- what is affinity, reality and communication; How to use the formula to achieve understanding and agreement in people;

• Communication formula for real communication;

• Third Party Law – anatomy of conflict;

• You can be right – the art of communicating without making the other person wrong;

• The universal solvent of negative attitude.

This seminar is useful for:

∙ Leaders / Managers;

∙ HR managers;

∙ Sales people and consultants;

∙ Freight Forwarders;

∙ Assistance in front offices and people who deals with difficult clients and complaint;

∙ Presenters, trainers and coaches.

®.* The participants will receive a certificate for course Effective communication, which follows standard of  Model of Administrative Know-How and Hubbard Management System, which are used in more than 120 000 companies worldwide.

 Trainer: Marc de Turck 

• Marc de Turck* is international trainer and coach with more than 22 years of experience. He trained more than 30 000 managers and 200 000 students in 22 countries. He helped more than 800 companies to improve their organization, sales and marketing strategies. 

* For double impact the seminar will be conducted in Bulgarian and English.

Learn the 7 secrets of corporate communication!

Subscribe now!

*Ladies and gentlemen, please note that when submitting the registration form to participate in seminars organized by Ideas Bulgaria, we rely on your correctness. Cancellations are accepted up to 10 days before training otherwise the fee of 30% from the seminar cost is paid.