Семинар за това КАК ДА КОНТРОЛИРАМЕ ЕМОЦИИТЕ В ПРОДАЖБИТЕ И МЕНИДЖМЪНТА
Страхувате ли се да се обаждате на потенциални клиенти?
Страхувате ли се от негативните реакции на вашите клиенти?
Клиентите намират ли ви за агресивен търговец?
Отказват ли вашата помощ и комуникация?
Изморени ли сте от неразбирането, което получавате от екипа си?
Образуват ли ви се нерви от лоша комуникация?
Губите ли време, докато се опитвате да се справите с комуникационните канали?
Имате ли проблеми да изслушвате или да бъдете изслушани от другата страна?
Съществуват ли конфликти в екипа или с клиенти?
Знаете ли как да се справите с негативните емоции около Вас?
Можете ли да как да контролирате Вашите собствени емоции?
Разпознавате ли човека зад маската или се случва да сте неприятно изненадан?
Нещо може да се направи! Запишете се СЕГА!
– Упражнение за присъствие – основна предпоставка, за да не реагираме докато комуникираме и ръководим
– Разбиране – какво представлява истинското разбиране
– Тайните на добрата комуникация
– Емоции в продажбите и в мениджмънта:
– Kак да разпознаваме различните емоции
– Kак да разпознаваме човека, който седи „зад маската“, която носи
– Kакво да направим, за да не се влияем от негативни и вампирски емоции
– Kак да помагаме на хората, с които комуникираме, да подобрят своята емоция
– Kомуникация в правилната емоция в продажбите
– Въпроси и отговори
Продължителност: от 10 до 18 часа (с две кафе паузи и почивка за обяд)
Място: гр. Шумен, хотел Шумен
Цена: 290лв без ДДС (отстъпка 10% за втори и трети участник от една фирма, 15% за четвърти и всеки следващ)
Отсъпка за ранно записване до 05.04.2019г – 250лв без ДДС
За по-дългосрочни резултати съветваме да има поне по двама души от една фирма
Обучител: Марк Де Турк**
Марк Де Турк е известен международен обучител и коуч с повече от 22 години опит. Водил е семинари за топ-мениджъри и лидери в цяла Европа, Азия, Северна и Южна Америка. Помогнал е на над 1000 фирми да подобрят своята работа, така че мениджърите да бъдат по-свободни и служителите да работят по-ефективно.
* Участниците в целодневния семинар получават сертификат за успешно преминат курс по „Контрол на емоциите в мениджмънта и продажбите” по стандарт на Модел на Административно Ноу-Хау и Хъбърд Мениджмънт Система, по които работят над 120 000 компании в цял свят (най-големите от които Cisco Systems, HP, Toyota, Nissan, Asseptica, IMS и други).
** С цел двойно въздействие всички обучения на ИДЕАс се водят на български и английски език
*** Семинарът е изцяло практически насочен и още на следващия ден можете да започнете да прилагате получените инструменти, за това съветваме да има поне по двама души от една фирма.
Организатори: IDEAs Free Boss и Ваня Кожухарова
ЗА ПО-ДОБРИ РЕЗУЛТАТИ КОНТРОЛИРАЙТЕ ЕМОЦИИТЕ В ПРОДАЖБИТЕ И МЕНИДЖМЪНТА!
Due to the great interest in the first Academy Master’s Edition, we decided to organize a series of training sessions related to recruitment, motivation, management of sales teams, sales growth and expansion. We have prepared a complete system of tools and techniques to build a strong team of people, confident about yourself and the product/service you represent on the competitive market.
We all know that the more the sales one company makes, the stronger and the more stable it is. So we have developed the new master academy in three basic modules to get the right tools to ensure a steady expansion – both sales and your organization.
Module 1: “The Three Secrets of the Best Merchants in the World”will be held on February 15, 2019, and will provide the following basic tools vital to EVERYONE who sells:
Conviction – in a highly competitive market, personal conviction is what makes the difference in selling. We will help each participant to see what his personal power is and how to use it for his own benefit.
Emotions – almost every salesperson has a problem with the emotions of a client or a prospect. Whether he will be an angry customer or someone who says he will buy and no longer calls. All these issues are related to emotions, so we’ll look at the main emotions that can negatively impact the sales process and how to deal with them.
Techniques – clear steps that if you follow, you will sell with confidence.
The special price for the three modules is 385 BGN without VAT and is valid until 13th of March, 2019
.* The participants will receive a certificate for having completed the course on ” Master academy”, which follows the standard of Model of Administrative Know-How and Hubbard Management System, which are used in more than 120 000 companies worldwide.
*For double impact, we will conduct the seminar in Bulgarian and English languages.
We warn you that this Master Class is not for people with weak nerves. It is only for the bravest of you who are serious in their intention to reach new heights in sales!
*Ladies and gentlemen, please note that when you submit the registration form to participate in seminars organized by Ideas Bulgaria, we rely on your correctness, therefore cancellations are accepted up to 10 days before training, otherwise you need to pay the fee of 30% from the seminar cost.
**We inform you that when you submit the registration form, the system automatically registers you to receive our newsletter.
*** More information about how we store and process your personal information you can find here: http://freeboss.bg/gdpr/
Blurred or clear is your “ice-cream” when you sell?
You better know the 3 balls of “sales ice-cream”, especially the ball that represents you
Imagine that what you sell to the client is ice-cream, ice-cream of 3 balls. The first ball is what YOU give to the client. The second ball is what your product or service gives to the client. The last ball is what your company gives to the client.
Now imagine that the ball product/service is a constant and all competitors sell the same without any difference. The only thing that changes is what YOU personally give to the client. Is it difficult to think? Yes, it is. But this is very important question. In a world where products and companies do not differ greatly from one another to customers, YOU are the ones who can make things different.read more
Do you want enough loyal clients or do you want more?
Are your sales people somehow afraid to contact potential clients?
Do they have the needed skills to create interest in the potential clients?
Do they sell with trust? Or are often called “too agressive”?
Do they know how to handle difficult clients, objection or when faced with difficulties directly “take their pans off”?
SOMETHING CAN BE DONE ABOUT IT!
SUBSCRIBE TO THE PRACTICAL, APPLICABLE, POSITIVE AND INTERACTIVE SEMINAR FOR SALES SKILLS!
Here is some preview of the training:
As result you will know:
How to easily, with no effort, achieve the desired sales results
How to be prepared for the competative market
How to really understand the client’s needs
How to establish trust with clients- existing and potential
When: 14.07.2017г (Friday) from 10h till 18h
Where: Suite hotel Sofia
Price: 150 euro VAT excluded
Special price until 10.07.2017г- 120 euro VAT excluded
For more information and for subscribing +359 2 9623984
Exercise to be in present time
Conviction in sales
How to correctly position yourself and your company
Using emotions as a key success in sales
Using the correct emotions in negotiations in order to make the people act
How to give over your ideas to other people as to achieve agreement and good will
What is the role of the emotions in marketing and sales and how to overcome barriers and achieve results;
Four exact steps for sales with trust:
B. Handle the objections using “the deadly quartet” in sales
C. Finding the ruins and/or the buttons of the person
D. Giving solutions
Finding out if objection is false or real
Handling real objection:
„Shut up and close the deal”
„You can be right”
®.*All the attendees will receive certificate for successful completion of the workshop “Strategic sales skill”based on the Model of Administrative Know-How and Hubbbard Management System
Trainer: Marc De Turck*
Marc De Turck is an international trainer and coach with more than 22 years of experience. He has held seminars for top executives and leaders across Europe, Asia, North and South America. He has helped over 800 companies to improve their organization, sales and marketing strategy so managers are more free and employees can work more efficiently.
*Ladies and gentlemen, please note that when submitting the registration form to participate in seminars organized by Ideas Bulgaria, we rely on your correctness. Cancellations are accepted up to 10 days before training otherwise the fee of 30% from the seminar cost is paid.
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What our clients say
Click on the image to see what our clients say about us.
Fantastic speaker. Gives lots of energy and important data in a humoristic way. I never slept on his seminar and I stayed until the end, what I normally not do on seminars.
J.D.CEO, Building company
I received a good preparation for my work with the living human being. The exposed theory plus the practical drills will help me for more success with people.
Thank you for the precious moments! The skill to communicate is something which we as human beings easily lose and fall into conflicts. To be able to handle them even when they seem bigger or higher than us is as important as knowing the ways in which we can fall in them. I am happy I’ve been with you and see you again!
D.P.Senior administrator HR
From the seminar we received useful and interesting information concerning basic principles for conflict resolution, how to define and recognize the emotions from the Tone scale and the characteristics of the social and anti-social personality. It might be added some preventions for conflict appearance. Wonderful lecturer with perfect qualifications of an orator and body language.
For me today’s seminar was interesting because I explained to myself some behavioristic, emotional and other phenomena about the people around us. I liked also the systematization of the approaches which can be used to gain results in already created problematic situation as well as methods for avoiding such situations.
L.P.Head of Business Development and Sales
Thanks to the training team! Perfect organization, professional approach, interesting point of view of the problems discussed. Provoking the interest of the workers in the sphere of business to this issue is praiseworthy. I wish you success in every new challenge! Always be so open and ready for all the managers who want to be one step ahead in the dynamic business environment.
The seminar was useful for me because I learned how I can “order” even better my way of life – professional and personal. Thank you!
From the seminar I learned a few techniques for finding out the emotions of my opponent. Directions for leading of conversation in a different environment (good or hostile). Specification of the characteristics of the anti-social personality was also useful. As a recommendation: to put little more stress on the conflict itself – techniques in its resolution in different situations – boss-subordinate; between colleagues and so on.
For me this seminar was useful in dependence with the job I am doing now – Chief of the Cabinet of a Minister. In my everyday life I meet different people with different personalities and have to take different decisions. I am sure, now this will be easier for me.
I want to thank you for the knowledge you gave us.
Impressions that I want to share with you exceed my expectations. The way of presenting the lecture from both of lecturers made me feel like a part of their team.
Enthusiasm they gave us kept it interesting all the time. The things I’ve learned will be useful for me not only in my work as Chief of the Cabinet, but also in my life – especially personal life.
I wish to the team to be always at good level and I longing to see you on the next seminar.
N.T.Chief of Cabinet
It was pleasure for me to take part in this seminar, on which I learned, systematized things, what I met in the past and intuitively recognized in my personal and professional relationships.
Thank you for your attention and for the interesting seminar you presented to us.
I wish you a lot of achievements and personal success!
I hope to be able to successfully apply in practice the presented principles which enriched what I knew so far. The examples given at the seminar will bring about successful realization. Thank you.
R.K.Chief of “Operations”
Interesting techniques concerning emotions and the tone scale.
P.G.Chief of operations
The training gives us the opportunity to look from a side with enriched look otherwise common things from our everyday life. Some of those things we feel and realize internally and all this actually can be systematized. Gives us tools for managing of various situations.
Thank you to Mr. Marc De Turck and Mr. Imre Toth for the presented subjects. For me this was a new theme and field of knowledge.
I wish success to the whole team and I am looking forward to see you!
Thank you for the way of presentation of the lecture and my view about the management has changed in another direction, having in mind how we can look at the team and team work.
It was very useful for me to have practical and specific example in the management of an organization.
My personal benefit from the seminar is big and I hope I will implement it in the future.
During the phone conversation, I can share that the application of what you learned to your workshops gave positive results.
The facts are as follows:
We have entered personal statistics for each of our employees. For traders - this is the sales in BGN, for the production - the production in BGN, for the front office, the accepted orders in BGN, for the back office, the processed documents in the number, etc.
In short, each employee has a numerical characteristic that reflects his weekly result.
The weekly operational meeting is on Friday before the start of the business day, because traders travel and return at different times in the afternoon.
We look at the results for each of the graphs with a trend line for the last 7-8 weeks.
The positive trend receives a monthly premium of 25%. Negative or lack of trend has no compensation.
1. Time for the briefing is reduced from 60-90 minutes to 10 minutes. The review of the results takes 1-2 minutes. The other time is to discuss the general measures to change the negative trend in one of our colleagues. Naturally, nobody is indifferent to such kind of attention and tries to avoid it.
2. Completely halted negative exposure with opinions from the antisocial contingent that everyone cultivates. The "PTS" became more active and more often achieve a positive trend.
3. Sales have increased, output has increased in what is most curious - with fewer people. My explanation of the latter is that this is due to the frequent absence of antisocial elements that are unable to work with a constant workload and high results. The joy is that these people are "illuminated" and their negative attitudes are poorly influenced. In general, the rest of the people isolated them. It turned out a social experiment!
I can write a lot more but appreciate your time, HUGE THANKS for what I have learned from you, I will be glad to meet in the future.
Give my regards to Marc,
With my greatest respect,
I hope to be able with the help of the seminar to handle the conflicts between my colleagues (and the anger in me).
I think that the fact two lecturers were so artistic very much help to direct the attention of the participants and to learn the matter.
The seminar is very useful to understand the basics of behavior of people who have bigger responsibility toward their subordinates and to help their work in making important decisions.
Perfect: The seminar on conflict prevention and resolution was:
- Not loaded with terminology;
- Delivered in an entertaining way;
- Logically structured;
- Interesting in the communication with the participants
My name is Andrey Kamenov and I am the owner of Orbisoft, a company that manufactures software systems and sites. I like work and I do it with desire every day for 7 years. Despite the rising trend of my business, I have been struggling for a long time with organizational problems, with customer communication and the sales process. I had clear goals about where I wanted to be and what to achieve, but the path to their achievement was vague, confused, with the times of difficulty. In a few words: "A lot of work for small and unsatisfactory results." After attending the Free Boss seminar, I realized that I had lost a lot of time in search of complex systems for organizing business, time, team, products and energy. This whole chain I found in the courses of 'Ideas'. Working with Mark and his team has helped me to double my sales, organize my processes and deliver my products on time. Sincerely I recommend working with Mark and Ideas if anyone has any doubt can write to me firstname.lastname@example.org. I'd be glad to talk to him about it.
I also thank you for the wonderful training and personally to you for the extra time spent with us.
You have made me look differently in the people around me, whether they are our clients or my close people. I never really figured out how much you can be useful when you recognize the emotion of the person in front of you and make him go to a higher level. I tried it. This is unbelievable. Thank you!
Waiting for new meetings!
Thank you for the wonderful seminar.
The lecturers were extremely communicative, they well complement one another.
I have learned a lot of new things that I hope will use successfully.
I want to express my good feelings towards both of the lecturers. They are two wonderful lecturers not only in theory, but also in the practice. All the information we received (despite it more difficult perception) is involved in our everyday life (in personal and professional aspect).
The good systematization will help us to see from a different angle the colleges beside us and to be able to understand them.
Thank you for the wonderful presentation and I hope we will have future meetings!
Fascinating and interesting performance by the lecturer. Categorically discharging and entertaining though it was not so deep. In each new contact one can learn something useful and practically applicable. I would define what I learned today as “each new thing is a well forgotten old one”.
Marketing and PR
For me the seminar was very interesting, in a great extend it “opened my eyes” about the reasons why people behave in a certain way. In the last part the emotions came a little bit too much for me. The concept is very interesting and I would like to read the book.