Upcoming Events

Practical Training for Eliminating Confusion Reducing Mistakes and Increasing Accountability   Managers often believe they have given clear instructions, yet employees still carry them out incorrectly, partially, or not at all. Many companies waste enormous amounts of time discussing what people think is happening, instead of what is actually happening. Business owners spend years solving the same organizational problems over and over again. Most businesses rely on verbal explanations, "unwritten rules," and learning by observation — making team training difficult…