I recently came across an interesting excerpt from a study that I decided to share with you. Research by Chris Zoock and James Allen of Bane shows that 94% of business challenges are internal.
And what are the 5 most common problems of companies?
Lack of clear direction Imagine traveling to an unknown destination, or traveling to a destination for which no instructions have been given on how to get there. Or you have some instructions, but they are unclear or incomplete. Isn’t it annoying? Now imagine an organization doing the same. There is no goal or instructions on how to achieve the goal. What do you think will happen to the organization?
Difficulties to gather different personalities and become a cohesive and united team One of the most challenging tasks for leaders is to lead people, right? One of the most important things I see missing in the teams we’ve worked with is knowing that everyone is a part of one team, and as such, they exchange some of their work with the rest of the team.
Failure to develop key competencies Think for a second – does each of your employees know and chase the exact result of their work? Or is it just working, working, working, without satisfactory results?
Poor communication and lack of feedback Communication is an essential element for effective work. This means that communication, whether oral or written, must be effective and efficient. In addition, it must be able to flow on each side. In 90% of the companies I have observed, one vital rule is missing – who communicates what to whom, when, and how. And when this is not clear, communication and organizational “spaghetti” are obtained.
Lack of awareness In order for an organization to work smoothly, there are certainly many things that need to be monitored and considered. But everyone in the organization has their own workload. As a result, communication and direction suffer and managers cannot see the whole picture to really see if and where something is going wrong. How will you be able to solve work problems if you don’t even know what they are?
Note, almost all of these problems are entirely in the control of the company management. However, looking at the individual items, this list seems rather daunting.
Where does one start at all?
Again and again, the actions (or inactions) of managers are the hidden root cause of these difficulties.
No matter how you approach the challenges, it is important that you take action now. If you ignore the challenges, hope they disappear, or otherwise avoid identifying and solving them, you risk making them bigger, more time-consuming, and causing bigger problems along the way.
Fortunately, there is actually a relatively simple thing that will help you alleviate many of these basic organizational problems instantly:
It was pleasure for me to take part in this seminar, on which I learned, systematized things, what I met in the past and intuitively recognized in my personal and professional relationships.
Thank you for your attention and for the interesting seminar you presented to us.
I wish you a lot of achievements and personal success!
From the seminar I learned a few techniques for finding out the emotions of my opponent. Directions for leading of conversation in a different environment (good or hostile). Specification of the characteristics of the anti-social personality was also useful. As a recommendation: to put little more stress on the conflict itself – techniques in its resolution in different situations – boss-subordinate; between colleagues and so on.
Thank you for the way of presentation of the lecture and my view about the management has changed in another direction, having in mind how we can look at the team and team work.
It was very useful for me to have practical and specific example in the management of an organization.
My personal benefit from the seminar is big and I hope I will implement it in the future.
From the seminar we received useful and interesting information concerning basic principles for conflict resolution, how to define and recognize the emotions from the Tone scale and the characteristics of the social and anti-social personality. It might be added some preventions for conflict appearance. Wonderful lecturer with perfect qualifications of an orator and body language.
Fascinating and interesting performance by the lecturer. Categorically discharging and entertaining though it was not so deep. In each new contact one can learn something useful and practically applicable. I would define what I learned today as “each new thing is a well forgotten old one”.
Marketing and PR
I hope to be able with the help of the seminar to handle the conflicts between my colleagues (and the anger in me).
For me this seminar was useful in dependence with the job I am doing now – Chief of the Cabinet of a Minister. In my everyday life I meet different people with different personalities and have to take different decisions. I am sure, now this will be easier for me.
I want to thank you for the knowledge you gave us.
I hope to be able to successfully apply in practice the presented principles which enriched what I knew so far. The examples given at the seminar will bring about successful realization. Thank you.
R.K.Chief of “Operations”
Thanks to the training team! Perfect organization, professional approach, interesting point of view of the problems discussed. Provoking the interest of the workers in the sphere of business to this issue is praiseworthy. I wish you success in every new challenge! Always be so open and ready for all the managers who want to be one step ahead in the dynamic business environment.
Interesting techniques concerning emotions and the tone scale.
P.G.Chief of operations
My name is Andrey Kamenov and I am the owner of Orbisoft, a company that manufactures software systems and sites. I like work and I do it with desire every day for 7 years. Despite the rising trend of my business, I have been struggling for a long time with organizational problems, with customer communication and the sales process. I had clear goals about where I wanted to be and what to achieve, but the path to their achievement was vague, confused, with the times of difficulty. In a few words: "A lot of work for small and unsatisfactory results." After attending the Free Boss seminar, I realized that I had lost a lot of time in search of complex systems for organizing business, time, team, products and energy. This whole chain I found in the courses of 'Ideas'. Working with Mark and his team has helped me to double my sales, organize my processes and deliver my products on time. Sincerely I recommend working with Mark and Ideas if anyone has any doubt can write to me email@example.com. I'd be glad to talk to him about it.
Fantastic speaker. Gives lots of energy and important data in a humoristic way. I never slept on his seminar and I stayed until the end, what I normally not do on seminars.
J.D.CEO, Building company
I also thank you for the wonderful training and personally to you for the extra time spent with us.
You have made me look differently in the people around me, whether they are our clients or my close people. I never really figured out how much you can be useful when you recognize the emotion of the person in front of you and make him go to a higher level. I tried it. This is unbelievable. Thank you!
Waiting for new meetings!
For me today’s seminar was interesting because I explained to myself some behavioristic, emotional and other phenomena about the people around us. I liked also the systematization of the approaches which can be used to gain results in already created problematic situation as well as methods for avoiding such situations.
L.P.Head of Business Development and Sales
Thank you for the wonderful seminar.
The lecturers were extremely communicative, they well complement one another.
I have learned a lot of new things that I hope will use successfully.
I want to express my good feelings towards both of the lecturers. They are two wonderful lecturers not only in theory, but also in the practice. All the information we received (despite it more difficult perception) is involved in our everyday life (in personal and professional aspect).
The good systematization will help us to see from a different angle the colleges beside us and to be able to understand them.
Thank you for the wonderful presentation and I hope we will have future meetings!
I think that the fact two lecturers were so artistic very much help to direct the attention of the participants and to learn the matter.
The seminar is very useful to understand the basics of behavior of people who have bigger responsibility toward their subordinates and to help their work in making important decisions.
Thank you to Mr. Marc De Turck and Mr. Imre Toth for the presented subjects. For me this was a new theme and field of knowledge.
I wish success to the whole team and I am looking forward to see you!
Thank you for the precious moments! The skill to communicate is something which we as human beings easily lose and fall into conflicts. To be able to handle them even when they seem bigger or higher than us is as important as knowing the ways in which we can fall in them. I am happy I’ve been with you and see you again!
D.P.Senior administrator HR
I received a good preparation for my work with the living human being. The exposed theory plus the practical drills will help me for more success with people.
The training gives us the opportunity to look from a side with enriched look otherwise common things from our everyday life. Some of those things we feel and realize internally and all this actually can be systematized. Gives us tools for managing of various situations.
During the phone conversation, I can share that the application of what you learned to your workshops gave positive results.
The facts are as follows:
We have entered personal statistics for each of our employees. For traders - this is the sales in BGN, for the production - the production in BGN, for the front office, the accepted orders in BGN, for the back office, the processed documents in the number, etc.
In short, each employee has a numerical characteristic that reflects his weekly result.
The weekly operational meeting is on Friday before the start of the business day, because traders travel and return at different times in the afternoon.
We look at the results for each of the graphs with a trend line for the last 7-8 weeks.
The positive trend receives a monthly premium of 25%. Negative or lack of trend has no compensation.
1. Time for the briefing is reduced from 60-90 minutes to 10 minutes. The review of the results takes 1-2 minutes. The other time is to discuss the general measures to change the negative trend in one of our colleagues. Naturally, nobody is indifferent to such kind of attention and tries to avoid it.
2. Completely halted negative exposure with opinions from the antisocial contingent that everyone cultivates. The "PTS" became more active and more often achieve a positive trend.
3. Sales have increased, output has increased in what is most curious - with fewer people. My explanation of the latter is that this is due to the frequent absence of antisocial elements that are unable to work with a constant workload and high results. The joy is that these people are "illuminated" and their negative attitudes are poorly influenced. In general, the rest of the people isolated them. It turned out a social experiment!
I can write a lot more but appreciate your time, HUGE THANKS for what I have learned from you, I will be glad to meet in the future.
Give my regards to Marc,
With my greatest respect,
The seminar was useful for me because I learned how I can “order” even better my way of life – professional and personal. Thank you!
Perfect: The seminar on conflict prevention and resolution was:
- Not loaded with terminology;
- Delivered in an entertaining way;
- Logically structured;
- Interesting in the communication with the participants
For me the seminar was very interesting, in a great extend it “opened my eyes” about the reasons why people behave in a certain way. In the last part the emotions came a little bit too much for me. The concept is very interesting and I would like to read the book.
Impressions that I want to share with you exceed my expectations. The way of presenting the lecture from both of lecturers made me feel like a part of their team.
Enthusiasm they gave us kept it interesting all the time. The things I’ve learned will be useful for me not only in my work as Chief of the Cabinet, but also in my life – especially personal life.
I wish to the team to be always at good level and I longing to see you on the next seminar.